The Refund Policy
At Sprout, your satisfaction is important to us. If you're not fully satisfied with your purchase, we’re here to help.
Eligibility for Refunds
Unused Credits: If no credits have been used or consumed from your account, you may request a full refund within 7 days of purchase.
Partially Used Credits: If any portion of the credits have been used, refund requests will be considered at our sole discretion, and may be approved in full or in part based on usage.
How to Request a Refund
To request a refund, contact our support team at support@usesprout.com within 7 days of your original purchase. Refunds, if approved, will be issued to your original method of payment.
We reserve the right to refuse refunds in cases of abuse, fraud, or violations of our Terms of Service.
Changes to The Refund Policy
The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2025-01-01.
Contact Us
If you have any questions or suggestions about the Refund Policy, please do not hesitate to contact us at support@usesprout.com.